Chapter 5. Mail Server Setup

Table of Contents

5.1. FAQ about Mail Server settings
5.1.1. Mail sending fails for email addresses external to the organization.
5.1.2. How to disable all email notifications
5.1.3. Can one use their ISP for SMTP or does one need to set up an internal mail server?
5.1.4. How email filing works
5.1.5. Improving performance while sending email

Celoxis sends email notifications for various events (e.g reminders to events, task updates to managers, etc.) and requires an SMTP server. Celoxis also requires an email account for itself to receive emails for various features. (e.g participation in forums via email, auto-filing of email in tasks, etc.). Ask your administrator to create an account. We recommend the username "celoxis".

If you do not have a mail server, skip this section, otherwise the configuration can be entered using the Edit Settings screen (ToolbarSetupSite).