5.2.2. Using Direct Email Interface

  1. From the toolbar click SetupCompany

  2. Under configure modules section click Configure for workflow

  3. Click Email Integration

  4. Under the Direct Email Interface section click start here

  5. Select the Application and click Next

  6. Choose the Category and State and click Submit

  7. The email address for that particular Category and State is shown. Use this to start the Workflow in a particular Category and State. Click Send Test Mail to test this email address.