With this Integration :
- Have your cross-functional team work in their own teams while still managing the team capacity and have realistic resource availability.
- Manage collaboration between the support team and developers buy automatically creating your ticket into a task for bugs reported by your customers.
- Update the ticket directly for task/bug updated and closed by developers so everyone is updated automatically of the change.
The Celoxis and Zendesk integration is powered by Zapier. Zapier is a super easy to use web automation app that requires no coding and is lightning fast. Integrations through Zapier are called ZAPS (Zap is a blueprint for a task you want to do over and over). To learn more on how Zapier works, click here.