| Name | RW | A short description. |
| Project | RW | The project in which this item exists. |
| Requestor | RW | The user who requested this item. This could be a user, client or even an external user. |
| State | RW | The state this item is currently in. |
| Assigned To | RW | The current assignee of this item. |
| Due | RW | A date when this item was supposed to finish. |
| Last Updated | R | Last comments made against this item. |
| Age | R | Number of days since the app item is created. |
| Creator | R | The user who created this item. |
| Created | R | The timestamp when this item was created. |
| Completed | R | If this item is in an end state, then the timestamp when that happened. |
| Delayed | RW | A flag indicating if this item was delayed. This is marked by the system if this item exceeds the due date or crosses the time threshold as per its timeout policy. |
| Description | RW | A long description of this item. |
| ID | R | The database primary key of this item's record. |
| Last Updated On | R | Date on which the last update was done. |
| Open | R | If the item is in an end state, then no, else yes. |
| Priority | RW | This item's priority. |
| State Manager | R | The user responsible for the item's state as configured. If this item belongs to a project and no state manager has been configured, then the state manager is the primary project manager. Read More. |
| Time Out | RW | A timestamp indicating the time before which this item should transition out of the current state. If configured, the item will be marked as delayed. |
| Visible to Requestor | RW | Check to allow visibility of this item to its requestor. |
| Workspace | RW | This item's workspace. If it belongs to a project, then the project's workspace. |
| Actual Cost | R | The total cost incurred on the item so far based on the time logged on this item. |
| Actual Billable Hours | R | The total hours of approved and billable time logged on this item. |
| Actual Non-billable Hours | R | The total hours of approved and non-billable time logged on this item. This amount can be used to identify the "missed" billing opportunities for this item. |
| Invoiced Hours | R | The total time for all its invoiced time entries. |
| Invoiced Revenue | R | The sum of the bill amounts for all its invoiced time entries. |
| Actual Effort | R | The sum of approved hours logged for this item. |
| Actual Revenue | R | The sum of the bill amounts for all approved billable time entries. |