Requesting for a New License


Celoxis license file is tied to your hardware ID, more specifically, the network adapter ID which is usually integrated with the machine motherboard. If you change your machine, or in case your motherboard or network card fails, you will need a new license from us.

Requesting a new license

To request a new license, go to https://www.celoxis.com/license.

Applying the new license file

You will receive a license.zip file from us. Unzipping it will yeild a license.properties file. To apply the new license file:

  1. Stop Celoxis.
  2. Copy the license.properties file to <Celoxis-Install-Dir>/psa_13.5.x/webapps/psa/WEB-INF/conf directory.
  3. Start Celoxis.