Frequently Asked Questions
Got questions? We've got answers. If you have some other questions, contact us.
Is there a minimum purchase?
What are client accounts?
What are virtual users?
What are the payment options?
Are the licenses concurrent?
What is your cancellation policy?
Can we get a refund?
Do you offer discounts for non-profits?
Can we buy additional licenses later?
Yes, you can purchase additional licenses any time. If you are on a subscription plan, the licenses will co-terminate with your other licenses.
On-premise customers will also be charged a pro-rated support fee if they are in a maintenance contract.
Can we change our plan later?
You can upgrade (e.g. purchase additional users or change billing frequency from monthly to yearly) at any time. However, you can downgrade (e.g. reduce the number of users or change billing frequency from yearly to monthly), only after your current plan expires.
We do not offer the provision of reducing users for increased duration. For example, halve the number user licenses but double the duration instead.
What customers are saying about us
Celoxis has significantly improved our workflow and keeps our projects under full control. It is the perfect balance between ease-of-use and power.
If you're looking for software that hits the sweet spot for robust features, ease of use, and price, you cannot do better than Celoxis!
We love Celoxis for the way we get to track and manage all of our projects and resources from one single integrated system. Our productivity has increased multifold. Celoxis is powerful, intuitive and an amazing value!
We 'Celoxis-cise' all our projects. Celoxis helps us stay on track and within budget in a very chaotic, fast moving environment.
Celoxis has allowed us to gain project and resource management visibility across the business and improve overall coordination, communication and project execution.
Celoxis is a great, fully featured project & resource management, and issue tracking tool. We are using Celoxis for almost every aspect of our day-to-day work. Celoxis has become a lifeline for our business.
Get Started With Celoxis
Thousands of businesses have chosen Celoxis to power their projects — join the family.